The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities.

In New Jersey, The Center for Family Support operates group homes, including supervised apartment living. We also have habilitation programs, one specifically for autistic individuals, community-based Day Programs, and we provide residential services in Bergen, Essex, Middlesex, Monmouth, Morris, Passaic, Somerset and Union counties.

We are seeking an energetic, take charge person, who is an excellent communicator, with a high degree of competence and attention to detail.

Job Summary:

Responsible for classifying; recording; monitoring; and investigating incidents involving individuals served according to NJ State (DDD) and agency guidelines. Responsible to help ensure compliance with regulations governing programs, conduct staff training, and provide technical assistance to program staff.


  • Initiate and maintain contact with local DDD UIR Coordinators  CIMU, and OPIA regarding incidents/investigations.
  • Conduct investigations of incidents. Injuries, and allegations according to DDD guidelines. Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring an investigation and/or NJ State Follow-Up.
  • Track and record all details of incident/investigation processes in required software tracking programs.
  • Maintains all incident files and incident review files.
  • Complete any needed follow up tasks relating to investigations. Review significant events / incidents with administrative team. Ensure appropriate documentation is completed, and notifications are made in a timely fashion, to agency and government personnel.
  • Chair the agency’s Incident Review Committee and participate in the Human Rights Committee.
  • Conduct periodic internal program reviews and comprehensive audits, both planned and unannounced.  These include record reviews, physical plant inspections and observations of active treatment & staff-consumer interactions.
  • Provide formal and informal training to program staff. Assist with curriculum development projects.

Qualifications and Requirements:

  • Knowledge of DDD regulations and prior experience in investigative techniques, procedures and/or program auditing preferred
  • Proficiency in the use of Microsoft Office Pro (Word, Excel, Access, PowerPoint, and other software) required.
  • Excellent organizational, time management, written and verbal communication skills; Proven analytical and problem-solving skills.
  • Must demonstrate the ability to work independently and on teams in a fast-paced work environment.
  • Must be able to be flexible for investigations and able to travel to sites as needed.

Education and Experience Requirements:

  • Bachelor’s degree in health-related field preferred
  • 3 years’ experience working with DD populations.

We offer a competitive suite of benefits including comprehensive medical, dental and vision plans, 401K, paid time off, tuition reimbursement plan and much more.

To Apply:

Please submit your Resume and cover letter for consideration to

CFS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, physical or mental disability, disability or veteran status, or any other category protected by applicable federal, state or local laws.

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